Responsibilities

  • Assist customer to understand all products and perform a demo for various field applications.
  • Install and configure the system and perform troubleshoot on the process and resolve issues.
  • Provide technical support to customers and configure services.
  • Analyze customer requirements and ensure the product meets customer requirements appropriately.
  • Administer various field applications for customers and provide support to different requirements.
  • Develop and determine various product features, perform tests, and prepare documents for the same.
  • Participate in technical meetings and prepare training programs for subordinates.
  • Manage and update the database for customer information.
  • Assist Quotation Manager and design appropriate proposals.
  • Participate in various training programs.
  • Analyze applications and recommend expert advice for the same.
  • Maintain knowledge of industry trends and train them accordingly.

 

Job Details

  • Maintain customer records and follow-up accordingly.
  • Preferred to have Knowledge of CRM.
  • Prepare to travel in and out of India.
  • Favorable, if there’s previous experience in the field of design and development of embedded systems or related or selling of technical softwares.
  • Preferred having knowledge of any of the products or services GSASMSPL provides.
  • To know more about GSASMSPL products and services visit: www.gsasindia.com

Salary: 2L – 5L per Annum (Negotiable based on Experience and Knowledge)

Job Type: Full time

Work Place: Chennai